Common Carpet Care Questions

Here at Cleaning Carpet we get questions all the time about the services we provide. In addition, we answer questions about how to care for carpets and rugs, how long a rug can last, and much more. If you have any questions for us, please take a moment to read through this frequently asked questions page. We've written up answers to some of the most commonly asked questions for your convenience. If you don't see your question listed here, or you need any other information, please give us a call at 718-840-3531.

Are Your Cleaning Products Safe Around Kids & Pets?

Absolutely! All of the cleaning products we use to clean your carpets, rugs, and upholstery are chosen to be very safe. We know that kids and pets often play on the floors, and we want to make sure that they are kept safe. We performed a lot of testing and research to confirm that the products we use are safe for people, pets, and the environment.

How Much Do Your Services Cost?

The cost of having your carpets and rugs clean will depend on which services you chose, how much carpet and rug you have, any stains that are present, and more. We work hard to provide the best services at the lowest prices in NYC. If you would like to get a free, no-obligation estimate for your job please get in touch with us. We'll ask you a few questions to get a good idea of what type of work will need to be done, and then let you know about how much it will cost.

How Long Does it Take to Clean Carpets?

This will depend on a number of different factors. The biggest thing to look at will be the total amount of carpet or rug that you need cleaned. The larger the area that needs to be cleaned, the longer it is going to take. If you have any carpeted stairs that you need cleaned, that will add in additional time as well. When you get in touch with us to schedule an appointment, we would be happy to provide you with an estimate on how long we believe your specific job will take.

Can You Remove a Set In Stain?

Yes! In almost every case we are able to remove a stain, even it has already set in. We have a variety of different cleaning products that are designed specifically to remove various different types of stains. We'll look closely at the situation you are facing, and choose the right product to help get your carpet or rug looking its best again.

How Can I Schedule an Appointment?

The easiest way to schedule an appointment is to call us at 718-840-3531. One of our customer service professionals will be more than happy to discuss your specific needs and go over the various appointment times that are available. Remember, we can provide our services after hours, on weekends, or other times that are convenient for you.